PRIVACY & DISCLAIMERS
Security & privacy information
Personal information provided on the Web Site and online credit card transactions are transmitted through a secure server using Secure Socket Layering (SSL), encryption technology. When the letters "http" in the URL change to "https," the "s" indicates you are in a secure area employing SSL; also, your browser may give you a pop-up message that you're about to enter a secure area.
You may purchase online merchandise by calling toll-free 1.877.908.1177 -- 24 hours a day, seven days a week. One of our customer service associates will gladly take your order.
We are committed to handling your personal information with high standards of information security. We take appropriate physical, electronic and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access. Our website uses encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address and credit card number. Our customer service center and stores also operate over a private, secure network. Please note that e-mail is not encrypted and is not considered to be a secure means of transmitting credit card information.
To help us achieve our goal of providing the highest quality products and services, we use information from our interactions with you and other customers, as well as from other parties. Because we respect your privacy, we have implemented procedures to ensure that your personal information is handled in a safe, secure, and responsible manner.
The information we collect
Generally, you may browse the Web Site without providing any personally identifiable information. However, we may ask you to provide personally identifiable information at various times and places on this Web Site. In some cases, if you choose not to provide us with the requested information, you may not be able to access all of this Web Site or participate in all of its features.
We receive and store any personally identifiable information you enter on the Web Site, whenever you shop with us -- online, through our catalogs, or in our stores, or information you give us in any other way. For example, we may collect the following personally identifiable information: your name, address, telephone number, driver's license number, birth date, and e-mail address. If you use a credit or debit card or pay by check, we will also include your account number.
From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use.
When you visit this Web Site, our web server automatically collect anonymous information such as log data and IP addresses. We may use the automatically collected information for a number of purposes, such as improving our site design, product assortments, customer service, and special promotions.
How we use the information we collect
We use the information we collect for various purposes, including:
- to complete your purchase transactions
- to provide the services you request
- to send you our catalogs and other offerings by mail
- to keep you informed about the status of your orders
- to identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you
- to notify you of product recalls or provide other information concerning products you have purchased
- to improve our merchandise selections, customer service, and overall shopping experience
Others with whom we share your information
Affiliates of David Yurman: All of the above information that we collect, as described above, may be shared among all David Yurman's affiliates,
Service providers: We also may disclose information to outside companies that help us bring you the products and services we offer. For example, we may work with an outside company to: (a) manage a database of customer information; (b) assist us in distributing e-mails; (c) assist us with direct marketing and data collection; (d) provide us storage and analysis; (d) provide fraud prevention; and (e) other services designed to assist us in maximizing our business potential. We require that these outside companies agree to keep confidential all information we share with them and to use the information only to perform their obligations in the agreements.
Other companies: We may provide information to carefully selected outside companies when we believe their products or services may be of interest to you.
Marketing Databases: We provide some of your information to marketing databases for direct marketing purposes.
You have the right to prevent disclosure of your information in connection with a marketing database. Accordingly,
you may object at any time free of charge to the use of your personal information in connection with a marketing
database or withdraw any consent you previously provided to us and we will apply your preferences going forward.
How to Opt-Out: If you do not wish for your personal information to be used in connection with a marketing database
for direct marketing purposes, you may opt-out by writing us at Customer Relations at P.O. Box 650589, Dallas,
Texas 75265-0589, or by calling toll-free at 1-888-888-4757 with your request to be removed.
Compliance with Law: We may provide access to information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of our Web Site, to limit our legal liability and protect our rights or to protect the rights, property or safety of visitors of this Web Site or the public.
Your choices regarding use of the information we collect
We provide you with a number of choices regarding our handling of your nonpublic personally identifiable information.
Direct Mail or Telephone Marketing: If you wish to be removed from the list of customers that receive direct mail or telemarketing calls, please either:
- write to: Customer Relations at P.O. Box 650589, Dallas, Texas, 75265-0589
- or call toll-free at 1.888-888-4757
If you choose to write to us, please include your name, address and credit card account number (if you have one), and state one of the following:
- "NO MAIL OFFERS" (if you don't want to receive offers by mail);
- "NO PHONE OFFERS" (if you don't want to receive offers by phone); or
- "NO PHONE OR MAIL OFFERS" (if you don't want to receive either).
Because customer lists often are prepared well in advance of an offering (sometimes few months before the offer is made), you may continue to receive some offers after you send us a request not to use your information for specified marketing purposes. We appreciate your patience and understanding in giving us time to carry out your request.
Please note that we do not offer an opt out from sharing nonpublic personally identifiable information about you among David Yurman entities.
Cookies, Web Beacons, and how we use them
A "cookie" is a small data file stored by your Web browser on your computer's hard
drive. It allows us to recognize your computer (but not specifically who is using
it) upon entering our site by associating the identification numbers in the cookie
with other customer information you have provided us. That customer information
is stored on our secured database. A "web beacon" or "pixel tag" or "clear gif"
is typically a one-pixel image, used to pass information from your computer to a
and to remember you when you return to the Web Site as well as to identify the pages
you click on during your visit to our site and the name of the Web site you visited
immediately before clicking to DavidYurman.com. We use this information to improve
our site design, product assortments, customer service, and special promotions.
You can, of course, disable cookies and web beacons on your computer by indicating
this in the preferences or options menus in your browser. However, it is possible
that some parts of our Web Site will not operate correctly if you disable cookies.
information on our behalf or provide services such as credit card processing, shipping,
promotional services or data management. We call them our Customer Care Partners.
These third parties are prohibited by our contract with them from sharing that information
with anyone other than us or our other Customer Care Partners. However, we respect
your right to choose whether to be included in such services. If you would like
to opt out of these services, please click here.
Protecting children's privacy is important to us. Our Web Site is a general audience site. We do not collect or maintain information from those we actually know are under 13, and no part of our Web Site is targeted to attract anyone under 13. We also do not send e-mail co rrespondence to anyone who tells us that they are under the age of 13 without their parent's consent. Our online sweepstakes are restricted to entrants who are at least 18 years old.
Children under the age of 13 should always ask their parents or guardians for permission before providing any personal information to anyone online. We urge parents and guardians to participate in their children's online activities and use parental control or other web filtering technology to supervise children's access to the web.
Links to other sites
While visiting the Web Site, you may link to sites operated by our business partners or other third parties. This does not mean that we endorse these sites. We do not make any representations or warranties about any Web Site you may access through this Web site. They are independent from us, and we have no control over, or responsibility for, their information or activities.
Gift Card Terms and Conditions
The David Yurman gift card is available at David Yurman boutiques for purchases in any amount from $100 and not exceeding $10,000. Online, Gift Cards are available in pre-set denominations specified on Davidyurman.com. Gift boxes are provided for purchased gift cards only.
Gift cards may be redeemed only at David Yurman boutiques or www.davidyurman.com for purchases within the U.S. Not redeemable at Americana Manhasset, department stores or specialty stores. Not redeemable for cash or credit except where required by law. To redeem your gift card, please call 1-877-908-1177. For balance inquiries, please call 1-866-439-9136. David Yurman is not responsible for lost or stolen gift cards.
Sales tax will not be applied for gift card purchases. If merchandise items are included in your order, tax will only apply to merchandise items.
Online account registration
To make online shopping faster and easier, you may register with the Web Site. As a registered customer, you only have to enter your shipping addresses and billing information once; they will be securely stored with us for your future use. Using your name and a password of your choice, you may access your account online at any time to add, delete, or change information.
If you are using a public computer, we strongly encourage you to LOG OUT at the conclusion of your session. Your information will still be stored with us but it will not be accessible to anyone else from that computer.
You will receive promotional e-mails from us only if you have asked to receive them. If you do not want to receive e-mail from David Yurman, you can click on the unsubscribe link and hit send at the bottom of any e-mail communication sent by us. Please allow us 3 business days from when the request was received to complete the removal, as some of our promotions may already have been in process before you submitted your request.
We'll be happy to provide additional information or answer any questions. Please:
- Call toll-free 1.877.908.1177
P.O. Box 650589
Dallas, TX 75265-0589
Mac user advisory
Macintosh users must place their online orders using Safari or Firefox. These browsers allow us to offer our customers the highest level of security; other browsers prevent users from viewing secure pages during the checkout process. We apologize for any inconvenience.
Download a free copy of Firefox by clicking here. For the latest version of Safari, from the Apple menu, choose Software Update.
Some items on our Web Site have a manufacturer's warranty; this is noted in the product description. To obtain a written warranty for any of these items, send a specific written request to:
P.O. Box 650589
Dallas, TX 75265-0589
Conditions of use, notices and disclaimers
When you use this Web Site, you are automatically agreeing that both your access to the site and your use of it are:
Subject to the terms and conditions in this legal notice, which may change at any time without notice.
Subject to all applicable laws.
Undertaken at your own risk.
Please refer to this page frequently to review our current terms and conditions of use.
The following elements of this Web Site are the property of David Yurman our suppliers and are protected by United States and international copyright laws:
- All text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations -- both individually and as they are compiled on the site.
- All software.
The trademarks or trade dress of David Yurman and our affiliates may not be used without our written permission. Trademarks or trade dress include the David Yurman name and logos, and other graphics, logos, page headers, button icons, scripts, and service names of David Yurman's products, services, and programs, and those of our affiliates.
You have permission to electronically copy and print hard copies of pages from this Web Site solely for personal, non-commercial purposes related to placing an order or shopping with the Web Site. Unless we give you written permission in advance, any other use of this Web Site, its content and its information, including linking or framing to this Web Site, are strictly prohibited.
Errors and inaccuracies
Our goal is to provide complete, accurate, up-to-date information on our Web Site. Unfortunately, it is not possible to ensure that any Web Site is completely free of human or technological errors. This site may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and some information may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions -- including after an order has been submitted -- and to change or update information at any time without prior notice. Prices and descriptive information or imagery are subject to change without notice. We sincerely apologize for any inconvenience this may cause.
Disclaimer of liability
We make no representations or warranties of any kind, whether express or implied, with respect to this Web Site, its content, or the information available on or through it; they are provided "as is," with all faults. Except as otherwise provided under applicable laws, we and our corporate affiliates, and the directors, officers, employees, agents, contractors, successors and assigns of each, will not be liable for any damages whatsoever arising out of or related to the use of this Web Site or any other site linked to it. This limitation of liability applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for lost profits, business interruption or the loss of data or information, even if we are notified in advance of the potential for any such damages.
Except for information necessary to place an order, we do not want to receive confidential or proprietary information or trade secrets through this Web Site. Any information, materials, suggestions, ideas or comments sent to us will be deemed non-confidential, and by submitting it, you are granting us an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute it for any purpose whatsoever, with no payment or other compensation to you. However, we will not use your name unless we are required by law to identify the source of the materials, information, suggestions, ideas or comments, or unless we first obtain your permission.
By visiting this Web Site, you agree that the laws of the state of New York, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and us or any of our affiliates.
Any dispute relating in any way to your visit to our Web Site or to products purchased here shall be submitted to confidential arbitration in New York City, New York. However, if you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any state or federal court in the state of New York. You consent to exclusive jurisdiction and venue in such courts. Any arbitration under this agreement shall be conducted under the prevailing rules of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration with respect to this Web Site or to products purchased here shall be joined to an arbitration involving any other party, whether through class arbitration proceedings or otherwise.
Protecting your information
As part of our ongoing commitment to ensure that your shopping experience with the Web Site is protected, we will prosecute all unauthorized or fraudulent transactions to the fullest extent allowed by law.