For online returns or exchanges, please visit our Returns
page to print out a shipping label for items and gifts purchased
on DavidYurman.com. After you have shipped back your return, please
allow 2-3 weeks for its processing. Alternatively, you may bring the
item back to a David Yurman store for return or exchange.
Please note: Returns must be accompanied by a sales
receipt and received unaltered, unworn and in saleable condition.
Some exclusions may apply. Used merchandise will not be accepted for
refund or exchange unless defective. Personalized and custom
designs, as well as items from the High Jewelry and EY® Signature
collections, are final sale.
Should you request an exchange or need repair service for an
online order, we can accommodate shipping to and from the country
where we delivered your order. If you need service from an
international location, Customer Care will work with you to find a
solution. Shipping charges and applicable duties and taxes will be