Contact Customer Care

Phone
1-833-211-2442

HOURS OF OPERATION

Monday-Friday: 8:30AM-7:30PM ET
Saturday & Sunday: 9:00AM-5:00PM ET

FREQUENTLY ASKED QUESTIONS

We are pleased to offer a full refund for DavidYurman.com and David Yurman store purchases returned within 30 days of their purchase date. David Yurman outlet purchases are final sale.

Please note: Returns must be accompanied by a sales receipt or packing slip and received unaltered, unworn and in sellable condition. Some exclusions may apply. Used merchandise will not be accepted for a refund unless defective. Personalized and custom designs, as well as items from the High Jewelry and EY® Signature collections, are final sale. Due to the donations we make to our charitable partners, our charity rubber bracelets are also final sale.

Purchase Channel Return Region Return/Exchange Method
DavidYurman.com/en-ca Domestic Canada

We offer two methods of return on our Returns Site:

  1. Print a complimentary return label and ship your package from any UPS location
  2. Download a return code and drop your package off at a UPS location—no printing required.

 

Please note: Returns must be accompanied by a sales receipt or packing slip and received unaltered, unworn and in saleable condition. Some exclusions may apply. Used merchandise will not be accepted for a refund unless defective. Personalized and custom designs, as well as items from the High Jewelry and EY® Signature collections, are final sale.

Contact Customer Care

Phone
1-833-211-2442
Email

HOURS OF OPERATION

Monday-Friday: 8:30AM-7:30PM ET
Saturday & Sunday: 9:00AM-5:00PM ET