How long does a repair typically take?

Repairs may take 4–6 weeks. The exact amount of time depends on the item’s condition, age, and other unique factors.

What is the cost of a repair?

The cost of a repair depends on the service required. A David Yurman Brand Ambassador may assist you with a repair estimate for your review and approval.

Can a repair be requested at a location different from where the purchase was made?

Yes, repairs may be requested at any David Yurman boutique or authorized retail location.

What is the cost of a jewelry cleaning?

All cleaning services are complimentary.

How long does a jewelry cleaning typically take?

Cleanings often take 1 hour but may take up to 24 hours, depending on the item, its condition, and how busy the store is.

Is proof of purchase required for a cleaning service?

Proof of purchase is not required. All David Yurman boutiques provide cleaning services. Only David Yurman designs are eligible for cleaning.

Can online orders be returned in-store?

Some online orders may be returned in-store. Please refer to our Returns Site for more information: Returns Site

Can items purchased at a David Yurman boutique be returned at an authorized retailer, such as Nordstrom, Neiman Marcus, or Bloomingdale’s?

No, items purchased at a David Yurman boutique are not accepted for return at authorized retail locations.

How are refunds processed when an order is purchased with Affirm?

The client must provide the one-time used credit card number for the Affirm purchase to complete the refund.

Is an additional tax charged for an exchange order purchased through Buy Online, Pick Up In Store?

No, there is no additional tax. Local sales tax depends on the location of where the item is picked up.

How are refunds processed when a Buy Online, Pick Up In Store order is canceled?

The pending transaction will be canceled, and the client will not be charged. There is a 96-hour hold before the cancellation is processed. Please contact Customer Care if the charge has not been processed by that period.

Shop Charlotte - SouthPark Mall

Classic Cable Bracelet in Sterling Silver with 18K Yellow Gold, 4mm

2 metals

Most Loved

Classic Cable Bracelet 4mm

€ 450

Sterling Silver with 18K Yellow Gold

2 metals

Most Loved

Classic Cable Heart Station Bracelet 3mm

€ 450

Sterling Silver with 18K Yellow Gold

Petite Cable Linked Necklace in Sterling Silver with 14K Yellow Gold, 15mm

Petite Cable Linked Necklace 15mm

€ 425

Sterling Silver with 14K Yellow Gold

Box Chain Necklace in Sterling Silver, 2.7mm

5 metals

Most Loved

Box Chain Necklace 2.7mm

€ 300 - € 350

Sterling Silver

2 metals

Most Loved

Box Chain Bracelet 2.7mm

€ 225

Sterling Silver

DY Exclusive

Sculpted Cable Linked Cord Bracelet in Baby Blue Nylon with Sterling Silver and 14K Yellow Gold, 8.7mm

Sculpted Cable Linked Cord Bracelet in Green Nylon with Sterling Silver and 14K Yellow Gold, 8.7mm

Sculpted Cable Linked Cord Bracelet in Pink Nylon with Sterling Silver and 14K Yellow Gold, 8.7mm

+4

Sculpted Cable Linked Cord Bracelet 8.7mm

€ 350

Nylon with Sterling Silver and 14K Yellow Gold

+4

Petite Pavé Initial Chain Bracelet in 18K Yellow Gold with Diamond A

Petite Pavé Initial Chain Bracelet in 18K Yellow Gold with Diamond B

Petite Pavé Initial Chain Bracelet in 18K Yellow Gold with Diamond C

+22

Petite Pavé Initial Chain Bracelet

€ 900

18K Yellow Gold with Diamonds

+22

Box Chain Necklace in 18K Yellow Gold, 2.7mm

2 metals

Box Chain Necklace 2.7mm

€ 3,600 - € 4,700

18K Yellow Gold

Petite Cable Linked Bracelet in Sterling Silver with 14K Yellow Gold, 15mm

Petite Cable Linked Bracelet 15mm

€ 450

Sterling Silver with 14K Yellow Gold

Box Chain Bracelet in Sterling Silver, 3.6mm

Most Loved

Box Chain Bracelet 3.6mm

€ 350

Sterling Silver

3 metals

Waves Dagger Amulet 31mm

€ 550

Sterling Silver

Initial Charm Necklace in 18K Yellow Gold with Diamond A

Initial Charm Necklace in 18K Yellow Gold with Diamond B

Initial Charm Necklace in 18K Yellow Gold with Diamond C

Initial Charm Necklace in 18K Yellow Gold with Diamond D

+18

Initial Charm Necklace 10mm

€ 1,150

18K Yellow Gold with Diamonds

+18

Box Chain Necklace in 18K Yellow Gold, 1.7mm

2 metals

Most Loved

Box Chain Necklace 1.7mm

€ 1,900 - € 2,350

18K Yellow Gold

DY Madison® Chain Bracelet in Sterling Silver, 8.5mm

4 metals

Most Loved

DY Madison^® Chain Bracelet 8.5mm

€ 450

Sterling Silver

Curb Chain Necklace in 18K Yellow Gold, 8mm

3 metals

Curb Chain Necklace 8mm

€ 46,650

18K Yellow Gold

Most Loved

X Crossover Band Ring 6mm

€ 350 - € 400

Sterling Silver with 18K Yellow Gold

Cable Flex® Buckle Bracelet in Sterling Silver with 14K Yellow Gold, 4mm

Cable Flex^® Buckle Bracelet 4mm

€ 550

Sterling Silver with 14K Yellow Gold

Box Chain Necklace in 18K Yellow Gold, 3.4mm

3 metals

Box Chain Necklace 3.4mm

€ 6,900 - € 9,150

18K Yellow Gold

Box Chain Necklace in Sterling Silver, 1.7mm

2 metals

Most Loved

Box Chain Necklace 1.7mm

€ 225

Sterling Silver

2 metals

Most Loved

Sculpted Cable Micro Huggie Hoop Earrings 10.7mm

€ 350

Sterling Silver

2 metals

Box Chain Bracelet 2.7mm

€ 225

Stainless Steel and Sterling Silver

DY Madison® Chain Bracelet in Sterling Silver with 18K Yellow Gold, 8.5mm

4 metals

Most Loved

DY Madison^® Chain Bracelet 8.5mm

€ 800

Sterling Silver with 18K Yellow Gold

Cable Flex® Bracelet in Sterling Silver with 14K Yellow Gold and Amethyst, 4mm

Cable Flex® Bracelet in Sterling Silver with 14K Yellow Gold and Black Onyx, 4mm

Cable Flex® Bracelet in Sterling Silver with 14K Yellow Gold and Blue Topaz, 4mm

Cable Flex® Bracelet in Sterling Silver with 14K Yellow Gold and Citrine, 4mm

+7

Cable Flex^® Bracelet 4mm

€ 450 - € 550

Sterling Silver with 14K Yellow Gold

+7

2 metals

Box Chain Necklace 1.7mm

€ 1,850 - € 2,100

18K Yellow Gold

Crossover Huggie Hoop Earrings 12.4mm

€ 750

Sterling Silver with 18K Yellow Gold

Cablespira® Flex Bracelet in 18K Yellow Gold with Diamonds, 4mm

Cablespira^® Flex Bracelet 4mm

€ 3,250 - € 3,350

18K Yellow Gold with Pavé Domes

Pavé Initial Pendant Necklace in Sterling Silver with Diamond A

Pavé Initial Pendant Necklace in Sterling Silver with Diamond B

Pavé Initial Pendant Necklace in Sterling Silver with Diamond C

+13

Pavé Initial Pendant Necklace

€ 350

Sterling Silver

+13

Cable Collectibles® Interlocking Heart Necklace in Sterling Silver with 18K Yellow Gold, 16.4mm

Most Loved

Cable Collectibles^® Interlocking Heart Necklace 16.4mm

€ 425

Sterling Silver with 18K Yellow Gold

Box Chain Necklace in Sterling Silver, 3.6mm

Most Loved

Box Chain Necklace 3.6mm

€ 375 - € 425

Sterling Silver

2 metals

Most Loved

Classic Cable Heart Station Bracelet 3mm

€ 550

Sterling Silver with Pavé

Petite Chatelaine® Stud Earrings in Sterling Silver with Blue Topaz and Diamonds, 6mm

Petite Chatelaine® Stud Earrings in Sterling Silver with Black Onyx and Diamonds, 6mm

Petite Chatelaine® Stud Earrings in Sterling Silver with Amethyst and Diamonds, 6mm

Petite Chatelaine® Stud Earrings in Sterling Silver with Prasiolite and Diamonds, 6mm

+1

Petite Chatelaine^® Stud Earrings 6mm

€ 550 - € 700

Sterling Silver with Diamonds

+1

Petite Buckle Necklace in Sterling Silver with 14K Yellow Gold, 16.2mm

Petite Buckle Necklace 16.2mm

€ 400

Sterling Silver with 14K Yellow Gold

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