Repair Request Form

  1. Please fill out the information below and save a copy for your records.
  2. Carefuly package your item along with this completed Repair Request Form and a copy of the proof of purchase.
  3. Ship with insurance via the carrier that is most convenient to you (FedEx, USPS or UPS). Retain the tracking number for reference.
  4. Note that the original packaging will not be returned. Do notinclude gift boxes or other materials if you wish to keep them.

Our Service Center Mailing Address:

251 W 39th Street, 11th Floor
New York, NY 10018