Purchase Channel |
Return Region |
Return/Exchange Method |
DavidYurman.com/ca |
Domestic Canada |
Visit our Returns site to print out a shipping label.
After you have shipped back your item(s), please allow 2-3 weeks for processing. Alternatively, you may bring the item(s) back to a David Yurman store for return or exchange. |
David Yurman Stores |
Domestic Canada |
Any merchandise purchased in a full-price David Yurman store can be returned or exchanged at any of our full-price boutiques. |
For online returns or exchanges, please visit our Returns page to print out a shipping label for items and gifts purchased on DavidYurman.com Canada. After you have shipped back your return, please allow 2-3 weeks for its processing. Alternatively, you may bring the item(s) to our retail store at Yorkdale Shopping Centre for a return or to any David Yurman boutique for an exchange of equal or higher value.
Please note: Returns must be accompanied by a sales receipt and received unaltered, unworn and in saleable condition. Some exclusions may apply. Used merchandise will not be accepted for refund or exchange unless defective. Personalized and custom designs, as well as items from the High Jewelry and EY® Signature collections, are final sale.
Should you request an exchange or need repair service for an online order, we can accommodate shipping to and from the country where we delivered your order. If you need service from an international location, Customer Care will work with you to find a solution. Shipping charges and applicable duties and taxes will be your responsibility.