We are pleased to offer a full refund for DavidYurman.com and David Yurman store purchases returned within 14 days of their purchase date unless otherwise required by law.
All refunds will be made to the purchaser and issued to the original form of payment except cash purchases, which will be refunded by company check. Gift recipients may receive a merchandise credit. You are advised to use a courier service offering tracked service, and to have adequate insurance to cover the cost of the goods in transit.
Please note: Returns must be accompanied by a sales receipt and received unaltered, unworn and in saleable condition, with all protective or other materials in place and tags and stickers attached to them, as well as with the original box/container. Some exclusions may apply. Used merchandise will not be accepted for refund or exchange unless defective. Personalized and custom designs, as well as items from the High Jewellery and EY® Signature collections, are final sale.
This return policy is in addition to, and does not affect, the separate cancellation and withdrawal right available only to customers within the European Economic Area. For more information, please review these Terms of Sale and the Model Withdrawal Form.