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Shipping & Order Tracking

What shipping options are available on DavidYurman.com and how much do they cost?

For items available for immediate purchase, we offer the following shipping services.

SHIPPING SERVICES

DHL Express

Shipping & Handling Fee: Complimentary
Delivery Estimate: 5-7 business days

DELIVERY TIMING

Weekday Orders (Monday-Friday)

Orders placed before 3 PM CET Monday–Friday ship the same day.
Orders placed after 3 PM CET Monday–Friday ship next business day.

Weekend Orders (Saturday-Sunday)

Orders placed on Saturday or Sunday ship on Monday.

Orders should arrive 5–7 business days after shipping. Deliveries are made by DHL Express Monday through Friday.

Personalized items, including all custom-engravable designs, are excluded from standard delivery estimates. At this time, these orders may require up to 30 business days to ship.

How can I check or track an order I placed on DavidYurman.com?

Registered customers, please SIGN IN to access your order status and history.

Can I ship my order to a P.O. box, APO/FPO/DPO or freight forwarder?

We do not allow shipments to P.O. boxes. Billing addresses may contain a P.O. box. We also do not allow shipments to APO/FPO/DPO or freight forwarding address locations.

Is a signature required upon delivery?

Your order and shipping confirmation emails will note whether a signature is required at the time of delivery. If a signature is required and you cannot provide one, you may use DHL On Demand Delivery to have your package held for pick up at a DHL service point or one of their authorized locations. The link to On Demand Delivery will be included in your shipping confirmation email or you may access it here

What if I need to change my shipping address?

If you need to make changes to your shipping information, please follow the instructions in your shipping confirmation email. If you used Affirm for your purchase, unfortunately your shipping address cannot be changed.

What other countries does DavidYurman.com ship to?

Orders placed on DavidYurman.com can only be shipped to addresses within the United States and Puerto Rico. Please refer to the following chart if you wish to purchase David Yurman merchandise outside of the United States.

Country/Region

Shipping Destination

United States

Visit our US site

Canada

Visit our Canadian site

France

Visit our French site

United Kingdom

Visit our United Kingdom site

Rest of Europe

Visit Farfetch or MyTheresa or Net-a-Porter