Free Shipping + Extended Returns SEE DETAILS

COMPLIMENTARY SHIPPING

Orders should ship the same business day if placed by 3PM ET on weekdays or by 12PM ET on Saturday. Due to weather disruptions, carrier and shipping concerns and the impact of COVID-19, deliveries may experience delays of up to two business days. Exclusions apply.

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EXTENDED RETURN POLICY

Purchases made at David Yurman boutiques or on DavidYurman.com/ca beginning Nov. 1, 2021 may be returned or exchanged through Jan. 23, 2022 or 45 days after their purchase date, whichever is the later date.

FULL DETAILS

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We’re Here to Help

From advice on caring for your DY jewellery to help choosing the
perfect gift, our experts are pleased to assist you in any way.

We’re Here to Help

From advice on caring for your DY jewellery
to help choosing the perfect gift, our experts
are pleased to assist you in any way.

Seasonal Impacts: Due to weather disruptions, carrier and shipping concerns and the impact of COVID-19, deliveries may experience delays of up to two business days. Please allow for additional shipping time to ensure your order is received by the desired date.

 

Important Notice: Due to evolving global circumstances, we are unable to ship orders to countries outside of the United States and Canada. Some orders may experience delivery delays. Some returns may experience delays with refund processing.

PRODUCT CARE & REPAIRS

Please refer to our care instructions for information on how to clean and maintain your David Yurman designs. As a general rule of thumb, we recommend that you bring your jewellery to a David Yurman store for professional cleaning once a year.

We want you to enjoy your David Yurman designs for years to come. Should your piece ever need servicing, you can entrust our specialists with repairing it to preserve its beauty and longevity. Simply bring your item to a David Yurman boutique and they will send it to our service centre on your behalf.

Upon receipt, our jewelers will evaluate the item. The evaluation may take up to two weeks, after which we will contact you to discuss any service fees. We take into consideration “time owned” as well as “condition received” when evaluating a piece.

Should you request an exchange or need repair service for an online order, we can accommodate shipping to and from the country where we delivered your order. If you need service from an international location, Customer Care will work with you to find a solution. Shipping charges and applicable duties and taxes will be your responsibility.

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Hours of Operation

Monday – Friday: 8:30AM–7:30PM ET
Saturday & Sunday: 9:00AM–5:00PM ET