Please Note: Due to carrier and shipping concerns, some orders may experience delivery delays. Some returns may experience delays with refund processing.

Contact Customer Care

Phone
1-888-398-7626
Email

HOURS OF OPERATION

Monday-Friday: 8:30AM-7:30PM ET
Saturday & Sunday: 9:00AM-5:00PM ET

FREQUENTLY ASKED QUESTIONS

We encourage you to only buy David Yurman merchandise from authorized retailers, David Yurman stores or DavidYurman.com. Nordstrom, Neiman Marcus, Saks Fifth Avenue, Bloomingdale's, Farfetch, MR PORTER and select independent jewelers are the only other retailers authorized to sell David Yurman designs online in the US. To find a full list, please visit our store locator page.

Our experienced specialists will help you save time and eliminate the guesswork that goes into selecting the perfect gift. We understand the importance of looking your best and are dedicated to selecting items that best suit your needs. We welcome you to contact a Customer Care Specialist by email, chat or phone at 1-888-DYURMAN (1-888-398-7626).

We do not currently offer this service. However, you may reserve an item online for pickup at select David Yurman stores and purchase the piece prior to your arrival by coordinating your transaction over the phone with a brand ambassador. Please select the RESERVE IN STORES option on a given item and enter your zip code to find a location near you that may offer this service. You can also contact your local David Yurman store or call Customer Care at 1-888-DYURMAN (1-888-398-7626) for further assistance.

With a DavidYurman.com wish list, you can save your favorite designs and share them with friends and family. Simply click or tap the heart icon next to the “Add to Bag” button on any item. To save your wish list for future reference, you will need to SIGN IN or create an account.

Please follow the instructions to reset your password.

If you select Premium Packaging during checkout, every design in your order will arrive in a complimentary gift box wrapped with our signature ribbon. If you select Essential Packaging, each design will arrive secured in a soft pouch.

Yes, you may enter a personalized gift message during checkout.

Yes, our complimentary personal shopping service will save you time and is obligation-free. Our experienced specialists will help eliminate the guesswork that goes into selecting the perfect gift—whether it is for yourself or someone else. We welcome you to contact a Customer Care specialist by email, chat or phone at 1-888-DYURMAN (1-888-398-7626). You can also schedule a virtual styling appointment via video call with dedicated brand ambassadors from select David Yurman stores.

Please contact Customer Care by email, chat or phone at 1-888-DYURMAN (1-888-398-7626) to cancel the existing order and create a new order.

GiftNow is a thoughtful way to send the perfect present the same day, but allow the recipient to select the right piece, color or size.

Learn More

Yes, David Yurman gift cards are available on our site. They're the perfect gift for any occasion and any recipient.

Yes, gift cards can be used on DavidYurman.com, in US full-priced stores and with a Customer Care specialist.

Please visit our gift card page and click or tap the “Check David Yurman Gift Card Balance” link. Once you have entered your gift card number and PIN, please click the “Check Balance” button to retrieve your available value.

Braille is a system of raised dots that can be read with the fingers by people who are blind or who have low vision. If you would like to receive a David Yurman gift card with braille code, please visit our gift card page and check the corresponding box above the “Add to Bag” button.

Gift cards are treated as cash and are not replaceable. David Yurman is not responsible for any gift card used without your permission or for any lost, stolen or misplaced card.

Please visit our Holiday 2021 Wish List Sweepstakes page to read the official rules.

Please visit our 2021 Bus Sweepstakes page to read the official rules.

Please visit our 2021 SoHo Store Giveaway page to read the official rules.

Contact Customer Care

Phone
1-888-398-7626
Email

HOURS OF OPERATION

Monday-Friday: 8:30AM-7:30PM ET
Saturday & Sunday: 9:00AM-5:00PM ET