How long does a repair typically take?

Repairs may take 4–6 weeks. The exact amount of time depends on the item’s condition, age, and other unique factors.

What is the cost of a repair?

The cost of a repair depends on the service required. A David Yurman Brand Ambassador may assist you with a repair estimate for your review and approval.

Can a repair be requested at a location different from where the purchase was made?

Yes, repairs may be requested at any David Yurman boutique or authorized retail location.

What is the cost of a jewelry cleaning?

All cleaning services are complimentary.

How long does a jewelry cleaning typically take?

Cleanings often take 1 hour but may take up to 24 hours, depending on the item, its condition, and how busy the store is.

Is proof of purchase required for a cleaning service?

Proof of purchase is not required. All David Yurman boutiques provide cleaning services. Only David Yurman designs are eligible for cleaning.

Can online orders be returned in-store?

Some online orders may be returned in-store. Please refer to our Returns Site for more information: Returns Site

Can items purchased at a David Yurman boutique be returned at an authorized retailer, such as Nordstrom, Neiman Marcus, or Bloomingdale’s?

No, items purchased at a David Yurman boutique are not accepted for return at authorized retail locations.

How are refunds processed when an order is purchased with Affirm?

The client must provide the one-time used credit card number for the Affirm purchase to complete the refund.

Is an additional tax charged for an exchange order purchased through Buy Online, Pick Up In Store?

No, there is no additional tax. Local sales tax depends on the location of where the item is picked up.

How are refunds processed when a Buy Online, Pick Up In Store order is canceled?

The pending transaction will be canceled, and the client will not be charged. There is a 96-hour hold before the cancellation is processed. Please contact Customer Care if the charge has not been processed by that period.

Shop Palo Alto - Stanford Shopping Centre

Cable Flex® Bracelet in Sterling Silver with 14K Yellow Gold and Pearls, 4mm

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Cable Flex® Bracelet in Sterling Silver with 14K Yellow Gold and Black Onyx, 4mm

Cable Flex® Bracelet in Sterling Silver with 14K Yellow Gold and Blue Topaz, 4mm

Cable Flex® Bracelet in Sterling Silver with 14K Yellow Gold and Citrine, 4mm

+7

Cable Flex^® Bracelet 4mm

$550 - $600

Sterling Silver with 14K Yellow Gold

+7

Petite Cable Open Ring in Sterling Silver with 14K Yellow Gold, 3.4mm

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Petite Cable Open Ring in Sterling Silver with 14K Yellow Gold and Black Onyx, 3.4mm

Petite Cable Open Ring in Sterling Silver with 14K Yellow Gold and Blue Topaz, 3.4mm

Petite Cable Open Ring in Sterling Silver with 14K Yellow Gold and Citrine, 3.4mm

+7

Petite Cable Open Ring 3.4mm

$295 - $425

Sterling Silver with 14K Yellow Gold

+7

Classic Cable Bracelet in Sterling Silver with 18K Yellow Gold, 4mm

2 metals

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Classic Cable Bracelet 4mm

$425 - $440

Sterling Silver with 18K Yellow Gold

Petite Cable Linked Necklace in Sterling Silver with 14K Yellow Gold, 15mm

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Petite Cable Linked Necklace 15mm

$450

Sterling Silver with 14K Yellow Gold

2 metals

New Arrival

Micro Cable Flex® Bracelet in Sterling Silver with 14K Yellow Gold and Aquamarine, 2.6mm

Micro Cable Flex® Bracelet in Sterling Silver with 14K Yellow Gold and Blue Topaz, 2.6mm

Micro Cable Flex® Bracelet in Sterling Silver with 14K Yellow Gold and Citrine, 2.6mm

+7

Micro Cable Flex^® Bracelet 2.6mm

$450 - $895

Sterling Silver with 14K Yellow Gold

+7

Box Chain Necklace in Sterling Silver, 2.7mm

6 metals

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Box Chain Necklace 2.7mm

$290 - $360

Sterling Silver

2 metals

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Classic Cable Heart Station Bracelet 3mm

$400

Sterling Silver with 18K Yellow Gold

2 metals

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Classic Cable Bracelet in Sterling Silver with 18K Yellow Gold and Black Onyx, 4mm

Classic Cable Bracelet in Sterling Silver with 18K Yellow Gold and Blue Topaz, 4mm

Classic Cable Bracelet in Sterling Silver with 18K Yellow Gold and Citrine, 4mm

+4

Classic Cable Bracelet 4mm

$595 - $645

Sterling Silver with 18K Yellow Gold

+4

Pavé Initial Pendant Necklace in Sterling Silver with Diamond A

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Pavé Initial Pendant Necklace in Sterling Silver with Diamond B

Pavé Initial Pendant Necklace in Sterling Silver with Diamond C

+22

Pavé Initial Pendant Necklace

$295

Sterling Silver

+22

Cable Flex® Bracelet in Sterling Silver, 4mm

5 metals

Cable Flex^® Bracelet 4mm

$295

Sterling Silver

New Arrival

Petite Initial Chain Bracelet in Sterling Silver with Diamond B

Petite Initial Chain Bracelet in Sterling Silver with Diamond C

+22

Petite Initial Chain Bracelet

$350

Sterling Silver with Diamonds

+22

Cable Flex® Bracelet in Sterling Silver with 14K Yellow Gold, 4mm

5 metals

Cable Flex^® Bracelet 4mm

$395

Sterling Silver with 14K Yellow Gold

DY Madison® Chain Bracelet in Sterling Silver, 5.5mm

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DY Madison^® Chain Bracelet 5.5mm

$395

Sterling Silver

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Petite X Ring 4mm

$350 - $400

Sterling Silver with 18K Yellow Gold

Sculpted Cable Micro Huggie Hoop Earrings in Sterling Silver, 10.6mm

2 metals

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Sculpted Cable Micro Huggie Hoop Earrings 10.6mm

$295

Sterling Silver

Cable Flex^® Buckle Bracelet 4mm

$550

Sterling Silver with 14K Yellow Gold

DY Madison® Chain Bracelet in Sterling Silver with 18K Yellow Gold, 5.5mm

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DY Madison^® Chain Bracelet 5.5mm

$1,100

Sterling Silver with 18K Yellow Gold

DY Madison® Chain Bracelet in Sterling Silver, 8.5mm

4 metals

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DY Madison^® Chain Bracelet 8.5mm

$495

Sterling Silver

DY Exclusive

Sculpted Cable Linked Cord Bracelet in Green Nylon with Sterling Silver and 14K Yellow Gold, 8.7mm

Sculpted Cable Linked Cord Bracelet in Orange Nylon with Sterling Silver and 14K Yellow Gold, 8.7mm

Sculpted Cable Linked Cord Bracelet in Baby Blue Nylon with Sterling Silver and 14K Yellow Gold, 8.7mm

+2

Sculpted Cable Linked Cord Bracelet 8.7mm

$325

Nylon with Sterling Silver and 14K Yellow Gold

+2

Box Chain Bracelet in Sterling Silver, 3.6mm

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Box Chain Bracelet 3.6mm

$325 - $330

Sterling Silver

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Petite Cable Linked Bracelet 15mm

$425

Sterling Silver with 14K Yellow Gold

Micro Cable Flex^® X Bracelet 2.6mm

$395

Sterling Silver with 14K Yellow Gold

Petite Pavé Initial Chain Bracelet in 18K Yellow Gold with Diamond A

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Petite Pavé Initial Chain Bracelet in 18K Yellow Gold with Diamond B

Petite Pavé Initial Chain Bracelet in 18K Yellow Gold with Diamond C

+22

Petite Pavé Initial Chain Bracelet

$1,200

18K Yellow Gold with Diamonds

+22

X Crossover Band Ring in Sterling Silver with 18K Yellow Gold, 6mm

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X Crossover Band Ring 6mm

$375 - $430

Sterling Silver with 18K Yellow Gold

Box Chain Bracelet in Sterling Silver, 2.7mm

2 metals

Most Loved

Box Chain Bracelet 2.7mm

$225

Sterling Silver

Box Chain Necklace in 18K Yellow Gold, 2.7mm

2 metals

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Box Chain Necklace 2.7mm

$4,350 - $5,550

18K Yellow Gold

Micro Cable Flex® Bracelet in Sterling Silver with 14K Yellow Gold and Pavé Diamond Domes, 2.6mm

3 metals

New Arrival

Micro Cable Flex^® Bracelet 2.6mm

$550 - $575

Sterling Silver with 14K Yellow Gold with Pavé Domes

Micro Cablespira® Flex Bracelet in 18K Yellow Gold with Pearls, 2.6mm

2 metals

New Arrival

Micro Cablespira® Flex Bracelet in 18K Yellow Gold with Aquamarine, 2.6mm

Micro Cablespira® Flex Bracelet in 18K Yellow Gold with Blue Topaz, 2.6mm

Micro Cablespira® Flex Bracelet in 18K Yellow Gold with Citrine, 2.6mm

+7

Micro Cablespira^® Flex Bracelet 2.6mm

$1,950 - $2,445

18K Yellow Gold

+7

Box Chain Necklace in Sterling Silver, 3.6mm

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Box Chain Necklace 3.6mm

$365 - $470

Sterling Silver

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Classic Cable Bracelet in Sterling Silver with 14K Yellow Gold and Black Onyx, 7mm

Classic Cable Bracelet in Sterling Silver with 14K Yellow Gold and Blue Topaz, 7mm

Classic Cable Bracelet in Sterling Silver with 14K Yellow Gold and Citrine, 7mm

+3

Classic Cable Bracelet 7mm

$1,000 - $1,170

Sterling Silver with 14K Yellow Gold

+3

Cable Flex® Bracelet in Sterling Silver with 14K Yellow Gold and Pearls, 6mm

3 metals

Cable Flex® Bracelet in Sterling Silver with 14K Yellow Gold and Black Onyx, 6mm

Cable Flex® Bracelet in Sterling Silver with 14K Yellow Gold and Blue Topaz, 6mm

Cable Flex® Bracelet in Sterling Silver with 14K Yellow Gold and Citrine, 6mm

+7

Cable Flex^® Bracelet 6mm

$875 - $1,570

Sterling Silver with 14K Yellow Gold

+7

Initial Charm Necklace in 18K Yellow Gold with Diamond A

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Initial Charm Necklace in 18K Yellow Gold with Diamond B

Initial Charm Necklace in 18K Yellow Gold with Diamond C

Initial Charm Necklace in 18K Yellow Gold with Diamond D

+22

Initial Charm Necklace 10mm

$1,650

18K Yellow Gold with Diamonds

+22

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SERVICES

CULTURAL PARTNERSHIPS

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OUR COMPANY