After you have shipped back your item(s), please allow 2-3 weeks for
processing. Alternatively, you may bring the item(s) back to a David
Yurman store for return or exchange.
If your order was placed through Instagram, please go to the app to
request a return. These orders cannot be returned through our
Returns site or at a David Yurman store.
Should you request an exchange or need repair service for an online
order, we can accommodate shipping to and from the country where we
delivered your order. If you need service from an international
location, Customer Care will work with you to find a solution.
Shipping charges and applicable duties and taxes will be your responsibility.
David Yurman Stores
Any merchandise purchased in a full-price David Yurman store can be
returned or exchanged at any of our full-price boutiques.
David Yurman Outlets
While David Yurman outlet purchases are final sale, we want you to
be satisfied with your purchase. We will accommodate an exchange for
merchandise that’s unaltered, unworn and in saleable condition when
accompanied by a sales receipt. Exchanges should be made at the
location where it was purchased.